Complaint letter to the post office

Use this to complain to the postmaster about a letter, parcel or Speed Post article that has not been delivered or has arrived damaged.

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To The Postmaster, [Name of Post Office], [City and PIN Code] Date: [Date] Subject: Complaint about [Type of Article, for example a Speed Post article] not delivered Sir/Madam, I booked the following article at [Booking Post Office] on [Date of Booking]: Type: [Type of Article] Booking or tracking number: [Tracking Number] Sent to: [Receiver's Name and Address] Sent by: [Sender's Name and Address] The article has not been delivered so far. The tracking record last shows: [Last Tracking Status]. I request you to kindly trace the article and arrange its delivery at the earliest, or inform me of its status in writing. Yours faithfully, [Your Name] Mobile: [Mobile Number]

Before you send it

Keep the booking receipt until the article is delivered. The tracking number on it is the key to every enquiry.
India Post also takes complaints online on its website; registering there gives you a complaint number to follow up.
Attach a copy of the receipt, not the original.

What to attach

Copy of the booking receipt

This is a general format, written by us, to save you time. If the office has its own printed form, use that form. Last checked: 11 November 2026.

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