Complaint letter to electricity department

Use this to complain to the electricity office about a wrong bill, a faulty meter, low voltage or frequent power cuts.

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To The Sub-Divisional Officer, [Name of Electricity Company or Board], [Sub-division or Area] Date: [Date] Subject: Complaint about [Problem in Short, for example a wrong electricity bill] Sir/Madam, I am a consumer of your sub-division. My details are: Consumer or account number: [Consumer Number] Name on the connection: [Name on Bill] Address: [Address of Connection] The problem is as follows: [Describe the Problem, for example my bill for September 2026 shows 900 units, though my usual use is about 200 units and the meter reading on the bill does not match the meter]. It began on [Date the Problem Began]. I earlier complained on [Date of Earlier Complaint, if any], complaint number [Complaint Number, if any]. I request you to kindly have this checked and corrected at the earliest. Please treat my bill as under dispute until then. Yours faithfully, [Your Name] Mobile: [Mobile Number]

Before you send it

Write the consumer number exactly as on the bill. Nothing moves without it.
For a wrong bill, take a clear photo of the meter showing the reading and the date, and attach a print.
Register the complaint on the company's helpline, app or website as well, and write the complaint number on your copy.
Ask for a receiving stamp on your copy of the letter. If the problem is not solved, the next step is the company's consumer grievance forum; the address is usually printed on the bill.

What to attach

Copy of the latest bill
Photo of the meter reading, for a billing complaint
Copies of earlier complaints, if any

This is a general format, written by us, to save you time. If the office has its own printed form, use that form. Last checked: 11 November 2026.

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