Complaint letter to society secretary

Use this to complain to the secretary of your housing society or residents' association about a problem such as leakage, parking, noise or poor maintenance.

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To The Secretary, [Name of Housing Society or Association], [Address] Date: [Date] Subject: Complaint about [Problem in Short, for example water leakage from flat 304] Dear Sir/Madam, I am the [owner/tenant] of flat number [Flat Number]. I wish to bring the following problem to the notice of the managing committee. [Describe the Problem, for example water has been leaking from the bathroom of the flat above into my bedroom ceiling since 1 November]. I spoke to [Person Concerned] about it on [Date You Spoke], but the problem continues. It is causing [Effect, for example damage to the ceiling and wiring]. I request the committee to kindly look into this and have it resolved at the earliest. I am happy to show the damage to any committee member. Yours sincerely, [Your Name] Flat No.: [Flat Number] Mobile: [Mobile Number]

Before you send it

Stick to facts and dates. A calm letter gets action; an angry one gets a quarrel.
Attach photos. They settle most arguments about leakage and parking.
Ask for the complaint to be recorded and taken up in the next committee meeting.
Keep a signed or emailed copy as proof that you informed the society.

This is a general format, written by us, to save you time. If the office concerned has its own printed form, use that form. Last checked: 11 November 2026.

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